The assigned day
A clear sequence of stops with appointment windows and work context.
The operating cycle
From request
to result.
A service business is a chain of handoffs. Binomial Cloud makes each one visible, accountable and easier to execute.
CaptureCustomer, service, product, location and issue context
PlanDate, assignment, availability and route context
CoordinateApproval, appointment window, arrival and exceptions
ExecuteTechnician schedule, details, navigation and field actions
CloseResolution, condition, parts, notes, photos and history
Manager workspace
See the day.
Move the work.
The planner makes new work, confirmed appointments and active routes legible at a glance — while preserving the details behind every card.
Dispatch signal
Priority meets geography.
NewReady for review
ApprovedReady to schedule
AssignedPlaced in technician day
WorkingField execution underway
Operational view
Technician workspace
Everything needed
at the point of work.
The field interface focuses on the next decision: where to go, what to do, what changed and what evidence completes the job.
Service details
Customer, product, description, history and files in the same work record.
Completion evidence
Structured outcome data and photos that managers and vendors can review.
Customer communication
Update at the
moments that matter.
Transactional notifications should be tied to real workflow events, not disconnected campaigns.
ApprovedThe service request is accepted
ScheduledA visit window is available
On the wayArrival and ETA context
ExceptionCancellation or rescheduling
CompletedResolution and record closure